Terms & Conditions

Payment and Delivery

【Important】
Sale of Alcoholic Beverages

Sale of alcoholic beverages to a minor (under 20 years of age) is forbidden by Japanese law. Orca International does not sell alcohol to persons under the age of 20. By using this site you are acknowledging that the person receiving a shipment of alcoholic beverages from Orca International is over the age of 20.

Credit Card

We accept all major credit cards including Visa, JCB,MasterCard,Diners and American Express for single installment only.
We don't accept a divided payment and revolving payment.

If you choose "Credit Card (komoju)" as the payment method, You will be redirected to the website of Komoju, a credit card payment agency.
Please fill in the required information on it then submit.

Bank Transfer

Please make payment to:
Mitsui Sumitomo Bank, Ueno Branch
(regular account - futsu) 1474299 Orca International

Customer is responsible for bank transfer service charges.
Upon receipt of your order, you will receive a confirmation invoice by email. Please pay from this invoice. If we receive payment before 11:30 a.m. on a business day, your order will be available to be delivered from the following day.

Delivery charges　＊September, 2021 Revised

Delivery charge is 1,100 yen including tax for all orders totaling less than 10,000 yen.

Hokkaido, Okinawa, 1,760 yen (Tax including)

Islands 2,600 yen (Tax including). 

Delivery is free for orders over 10,000 yen.

＊Chilled charge is 660 yen (Tax including)

Return Policy

All of Orca International's products are 100% guaranteed.